Restaurant and Location
Is your restaurant child-friendly?
Yes, we’re everybody-friendly and look forward to welcoming your whole family. We have high chairs and baby changing facilities available in the washrooms.
If your children have any special needs, do let us know in advance so we may do our best to accommodate.
For the more fidgety or easily-bored, we’ve always got a spare ball of pizza dough that they can play around with (just ask!).
How do I re-heat my leftover pizza at home?
If you’re lucky enough to have leftovers, then a wood-fired pizza oven is the best way to reheat them – we realize that that’s not always practical.
- Pre-heat your oven to 400°F / 204°C for about 2-3 mins.
- Cut. Serve. Enjoy.
- Guaranteed to refresh any pizza that has had to travel to you.
I’ve got a Pizza Culture gift card - how can I redeem it?
Both digital and printed gift cards can be redeemed for dine-in and take out purchases at Pizza Culture.
Is the restaurant wheelchair accessible?
Yes. Our restaurant, patio and washrooms are fully accessible. Our patient and friendly staff are also always here to assist you.
Can I book the entire restaurant for an event?
Yes, with some consideration and forward planning, we are happy to host private events. We’re also happy to bring Pizza Culture to you. Please contact us with your event-related inquiries.
Do you accommodate large groups?
The Amore, the better! We love hosting bigger groups (8+) and with advance notice (and a reservation) would be happy to accommodate you. Please contact us to make your group booking inquiry.
Is free parking available?
We have limited free parking in the back of our restaurant for customers. We also live in between the lovely neighbourhoods of Mount Pleasant, Winston Heights and Bridgeland with free neighbourhood parking where available.
Keep in mind there are Permit-only parking areas to be respectful of, with ample free parking where you can find it.
What is the AVPN?
The Associazione Verace Pizza Napoletana (AVPN), is a non-profit organization founded in June 1984, with its legal and operational headquarters in Naples, Italy. The AVPN’s mission is to promote and protect the true Neapolitan pizza (verace pizza napoletana) in Italy and around the world.
The Association is also involved in the promotion and protection of the affiliated pizzerias and products related to the production of true Neapolitan pizza and in the professionalization of pizza makers and pizza making.
And for those of you that read this far, you can watch a video of Jeremy taking his live exam on YouTube. We are member number: 1034.
Associazione Verace Pizza Napoletana
Via Capodimonte 19a, 80131 Napoli, Italy
Website: pizzanapoletana.org
Tel.: +39 081 420 12 05
Take Out and Delivery
Why is ordering directly from the restaurant better?
Well, because we believe in the authentic culture of pizza and the sense of community we’re building with every slice of Pizza Culture we deliver.
But, truthfully, it’s better for us to ensure the quality that goes into every pizza we serve you fresh from the oven! From our home to your home!
What delivery apps can I find Pizza Culture on?
We roll with the usual suspects – Uber Eats and Skip the Dishes. For local delivery (within 5km radius) we also provide our own delivery option (if you order online via our website).
There’s a problem with my order – what do I do?
At Pizza Culture we take great pride in our work, the quality of our products and service – we dough our best to ‘get it right’.
If the matter is urgent, please call the restaurant at 403.277.4900 or use our feedback form if it can wait.
I'm hungry - how long will it take to get here?
Depending on how far you live from Pizza Culture’s HQ, and the delivery service you use will govern the travel time. Typically, from receipt of your order to it being ready for collection, it takes approximately 10-15 minutes.
Aside, you cannot rush perfection.
How can I order from the full menu?
If you’re ordering take out or delivery from our local delivery service (via Ambassador), you can choose from a wider selection – some items are omitted as they just don’t travel that well.
Ingredients and Oven
Where did you get the oven?
Our oven was made for us by Stefano Ferrara Forni according to the ancient Neapolitan tradition and imported directly from Italy.
Why do you use a wood-burning oven?
Pizza Culture means Napoletana traditional pizza. Not only is our pizza made with long-fermented Italian double zero dough, our Pizza’s are baked in a wood-fired oven at 900°F, which is designed specifically to bake a pizza for 60 – 90 seconds in the same way since the beginning of the 16th century in Naples.
What kind of wood do you use in your pizza oven?
We use dried, seasoned hardwoods such as Apple and Cherry (with a moisture content below 20%). Our wood comes directly from orchards in the Okanagan Valley, BC. We favour these varieties for their ability to burn at high temperatures and their aromas.
Typically the wood we use is 14-18 inches and we feed the oven to maintain cooking temperatures.
Where do you get all of your ingredients from?
To make an authentic Napoletana pizza you need the right ingredients, a little patience and a lot of love. We rely on ingredients directly imported from Italy or sourced as locally as possible.
You can learn more about our local and imported ingredients here.
Can I purchase pizza doughs from you?
Yes for sure! We’d love for you to take our dough home. We sell our authentic double zero Italian dough individually or in batches of four.
You can learn more about our Dough To Go program here.
Do you bake anything else?
We’re really glad you asked! We also make the best sourdough breads for order this side of San Francisco. A bold claim, yes, but we stand behind our buns. We produce a number of different breads to order.
Please contact us if you are interesting in purchasing bread from our little micro-bakery.
